Privacy Policy & Terms
Privacy Policy
Welcome to our website. By using our website and services, you agree to the terms outlined in this Privacy Policy. We are committed to maintaining the privacy, security, and confidentiality of our clients' information.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
- Personal identification information (Name, phone number, email address)
- Business and company information provided during onboarding
- Payment and billing information
- Communication records related to projects
Information is collected only for service delivery, communication, and business improvement purposes.
2. Use of Information
Your information may be used to:
- Provide marketing, development, and business growth services
- Communicate project updates and service notifications
- Process payments and manage orders
- Improve service quality and customer experience
We do not sell, trade, or commercially distribute your personal information to third parties.
3. Service Results & Performance Disclaimer
We provide professional marketing and business growth services; however:
- We do not guarantee specific sales, revenue, or business growth outcomes.
- Marketing performance depends on market conditions, competition, customer behavior, and external factors beyond our control.
- All strategies are implemented on a best-effort professional service basis.
4. Payments & Refund Policy
- Advance payments are non-refundable.
- Work will only begin after advance payment confirmation.
5. Data Security
We implement reasonable technical and operational security measures to protect client data. However, we cannot guarantee absolute security of online data transmission.
6. Third-Party Tools
We may use third-party platforms for:
- Advertising
- Analytics
- Payment processing
We are not responsible for third-party privacy practices.
7. Policy Updates
We reserve the right to update this Privacy Policy anytime without prior notice. Continued use of our services constitutes acceptance of updated policies.
Terms & Conditions
By using our services, you agree to the following terms.
1. Service Agreement
- Services are provided based on project scope and agreed deliverables.
- Any additional work outside scope will require additional charges.
2. Client Responsibilities
Clients must provide:
- Accurate information
- Required access credentials
- Timely feedback and approvals
Delays caused by client inactivity are not our responsibility.
3. Communication Policy
All official communication must be conducted through approved channels such as email, WhatsApp, or project management tools.
4. Intellectual Property
- All final deliverables become client property only after full payment is completed.
- We retain rights to portfolio usage unless otherwise agreed.
5. Limitation of Liability
We are not liable for:
- Business losses
- Revenue losses
- Advertising performance fluctuations
- Platform algorithm changes
- Third-party service failures
Clients agree that services are provided on a professional service basis, not as guaranteed business outcome solutions.
6. Termination of Services
We reserve the right to terminate services if:
- Clients violate terms
- Payment obligations are not met
- Client behavior disrupts workflow
7. Force Majeure
We are not responsible for delays or service failures caused by:
- Natural disasters
- Internet outages
- Government restrictions
- Platform policy changes
Contact Information
For inquiries regarding these policies, contact us through our website contact channels.